Problems with logging in...

Are you having problems logging in? Here is a list of common problems and instructions to follow. If this does not help you, contact the Gijima Newcastle Helpdesk and open a help desk call or any other technical support.
Register as a new user

Only registered users can have access to the Long Steel website. The registration process is as follows:

  1. Fill in a Registration Request Form for our approval.
  2. Once your request has been approved, you will be notified of a login name and a password via email.
Forgot your password
If you have forgotten your password (or your password is not working for some reason),  your password can be sent to your email address (providing you are a registered user). You need to fill out the Request Password Form and answer the necessary questions before your password will be sent to you.
More support

Please contact the Gijima Newcastle Helpdesk and open a call with your request.